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Did your gift not work for your little bee?
Let us help!
Please fill out the below form. Once approved you will receive an email with instructions and a return label. Approvals can take up to 48 business hours and missing or incomplete information will delay your return. Please note Burt's Bees Baby does not process exchanges, only merchandise credit for the original purchase value of the merchandise will be issued for eligible items. merchandise credit can only be issued for items purchased directly from the Burt's Bees Baby online store.
Items considered eligible must be unwashed, unworn, free from debris including pet hair, and have original tags or packaging. The entire set must be returned if you purchased a product as part of a set. Items marked Final Sale, The Baby Bee Box, Baby Bee Bags, BBB x FEED bag, and gift cards cannot be returned. Underwear may be returned if all items are unworn and in the original packaging. Your return will expire two (2) weeks from the issue date, please return back promptly as we cannot reauthorize expired returns. Any items received that do not meet the conditions, do not have prior authorization, or are outside of the timeframe will not be credited, or returned.
Please note your gift recipient is not notified.
Did your gift not work for your little bee? Let us help! Eligible items need to be unwashed, with the original tags/packaging. If products are part of a gift set, the entire gift set must be returned. Specific promotional items marked Final Sale cannot be returned. Returns need to be requested within 30 days of when the original order was received.
All returns require a return merchandise authorization (RMA). To request an RMA please fill out the below form. Once approved you will receive an email with instructions and a return label. Approvals can take up to 48 business hours and missing or incomplete information will delay your return.
Please note Burt's Bees Baby does not process exchanges. Merchandise Credit only for the original purchase value of the merchandise, original shipping costs are not eligible. Credit can only be issued for items purchased directly from the Burt's Bees Baby online store.