Shipping Policies

Get it in time for the Holidays!

Ground Shipping: Order by 3pm ET December 16th
Priority Shipping: Order by 3pm ET December 18th

*Please note: The dates outlined above do not take into account delays with the shipping carrier due to unexpected circumstances such as bad weather events or increase in volume.

TRACKING YOUR ORDER
An email confirmation will be sent to the email as entered at checkout confirming your order. The confirmation will be sent within 60 minutes of your order being placed. You will also receive an email confirmation when your order ships with both the carrier and tracking number. You can track your order at any time by clicking HERE

PROCESSING

Please allow 1-3 business days* for us to fulfill and process your items. This time frame is for preparing your order; shipping will occur afterward. We process orders Monday through Friday. Please note that all orders are subject to availability and credit verification. During busy times, like sales or holidays, it may take a little longer to process your order.

*Business days exclude weekends and holidays.

TRANSIT
We want to keep you informed about your shipment. Standard deliveries can take anywhere from 4-12 business days and can arrive via any carrier (FedEx, UPS, or USPS). Please be aware that priority or ground shipping options might not be available during peak sale times.

It's important to note that we cannot guarantee delivery if the shipping address provided is incorrect or if there are delays caused by severe weather or natural events beyond our control. Transit times are determined by the method, and destination from our facility in Aurora, CO.

SHIPPING COSTS

We offer several shipping levels to fit your needs:

Standard	4-12 Business* days	$8.95
Ground	3-6 Business* days (no PO Boxes)	$13.95
Priority	2-3 Business* days (no PO Boxes)	$24.95

*Actual delivery times and costs are subject to change and delivery times may vary depending on your location and the time of year.

FREE SHIPPING (everyday free shipping)

Enjoy free standard shipping on orders of $49 or more after promotions and discounts are applied. This offer is valid for shipments to a single U.S. address within the contiguous 48 states. Please note that gift cards, shipping and handling fees, and taxes do not count toward the $49 minimum.

To receive free shipping, simply select this option during checkout. This offer is subject to change without notice and is void where prohibited. For more details, please visit our Shipping FAQ.

Please note: Free shipping is not available for addresses in Hawaii, Alaska, APO/FPO, military mailing addresses, or U.S. Territories, and these locations may have longer transit times.

	Free Shipping	Standard	Ground	Priority
Purchase Total	Over $49	Any	Any	Any
Delivery Time	10-12 Business Days	10-12 Business Days	3-6 Business Days	2-3 Business Days
Available Where?	Continental U.S. Only**
P.O. Box Delivery?	Yes		No
APO and FPO Delivery?	Not Available	Yes Allow up to an additional 12-15 Business Days	Not Available
Canada?	No, we are unable to ship to Canada at this time.
Notes	Actual delivery times and costs are subject to change *Free shipping is not available to Hawaii, Alaska or US Territories and can take an additional 15 days after standard shipping times apply.

Please check our shipping policies for more information

Have a question? CONTACT US

updated October 1, 2024

SHIPPING

SHIPPING POLICIES

Effective. May 15, 2023

Orders with Priority shipping that are placed on a weekday (excludes weekends and holidays) will be shipped within one (1) to two (2) business days. Ground and Standard will be processed and shipped to be received using the grid below. Note, Standard shipments can take up to 8-12 business days and will ultimately be delivered by either FedEx or USPS. Priority or ground shipping may not be available during peak sale times.

Please note we do not guarantee any delivery with incorrect shipping address information or is not delivered on time due to severe weather or acts of nature that delay the carrier. Shipping rates are based on method, total weight, and destination from our Aurora, CO facility.

	Free Shipping	Standard	Ground	Priority
Purchase Total	Over $50	Any	Any	Any
Delivery Time	10-12 Business Days	10-12 Business Days	3-6 Business Days	2-3 Business Days
Available Where?	Continental U.S. Only**
P.O. Box Delivery?	Yes		No
APO and FPO Delivery?	Not Available	Yes Allow up to an additional 12-15 Business Days	Not Available
Canada?	No, we are unable to ship to Canada at this time.
Notes	Actual delivery times and costs are subject to change *Free shipping is not available to Hawaii, Alaska or US Territories and can take an additional 15 days after standard shipping times apply.

FREE SHIPPING

Free standard shipping is valid on orders of $50 or more, after promotions and discounts are applied, and that are shipped to a single U.S. address located in the contiguous 48 United States. Orders shipped to Alaska, Hawaii, and U.S. Territories are not eligible for free shipping. Not available for orders shipped to APO/FPO mailing addresses. Gift cards, shipping and handling charges, and taxes do not qualify toward the minimum purchase requirement. Eligible customers must select this option during checkout in order to receive free shipping. Offer subject to change without notice. Void where prohibited.

PROCESSING TIME
Orders are processed Monday - Friday. Express, Priority, and Ground shipping will process within one (1) to two (2) Business Days. Business days exclude weekends and holidays.

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

MULTIPLE ADDRESSES
You may only ship to one address per order.

If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.

REFUSED SHIPMENTS
Please note that if you refuse your order, or any part of it without authorization, you will be responsible for all shipping charges.

REDIRECTING AN ORDER
Please make sure your shipping address is correct. Once in transit, we cannot redirect shipments to a new or different address. If your order is returned for an invalid or incorrect address your order will be returned to stock and the order will be refunded less any shipping charges.

ORDER CONFIRMATION AND TRACKING
An email confirmation will be sent to the email as entered at checkout confirming your order. The confirmation will be sent within 60 minutes of your order being placed.

You will also receive an email confirmation when your order ships with both the carrier and tracking number. You can track your order at any time https://www.burtsbeesbaby.com/track-my-order