To our Burt’s Bees Baby hive,

 

You and your families, along with our dedicated employees, are the heart behind this business. Your stories, enthusiasm, and support for one another inspire us every day. Now and always, we are committed to the well-being, health, and safety of our wonderful community.

We’re all in this together and with that in mind, we’re helping to flatten the curve through work at home for all employees with a prohibition on work travel. Our office is being rigorously cleaned and disinfected.

We know this is an extraordinarily difficult time in the world right now. In response to COVID-19, we are being flexible with some of our policies.

  • Shipping: 
    • Our worker bees are busy (bzzzzz-y) with your order, but please note that our carrier partners are currently experiencing a larger than normal package volume. As a result, we cannot guarantee order delivery times, but please know that we’re working to deliver to your hive as soon as possible.
  • Returns:
    • We’ve extended our return policy. Effective March 20th, eligible* items will be authorized for return within 60 days of delivery. *Items must be unwashed with tags attached. Final sale items are excluded. 

We are a community founded on familial love and support. We continue to welcome you into our hive to share your stories of joy and love in the days and weeks to come. Please join us in shaping our community’s conversation and share your thoughts over on our social channels. Together, we’ve got this.

 

With love,

Burt’s Bees Baby